Can't login with iPad, but can with PC
  • Hello,

    I can log in with a PC but everytime I try with my iPad it doesn't let me in, therefore I am unable to download patches. I have on numerous occassions requested a new password and reset it just in case, but that is not the problem as I can log in via my PC.

    It is getting really annoying. Please help.

    Thank you
  • Hey,

    That's is indeed annoying -- sorry about that! Did you try clearing the cookies on your iPad? (Settings -> Safari -> Clear Cookies and Data)

    cheers
    - Taylor
  • Hi

    Thanks for your reply.

    I will try your suggestion. It could also be because I have set my iPad to private browsing and not allow cookies. Too busy to check right now. I'll try tomorrow and let you know.

    Regards

    Atomic
  • Hello again,

    As I said, I would get back to you concerning logging in via my iPad. Disabling private browsing/cookies solved the problem.

    I feel a bit embarrassed for not realising this before writing to you. Please excuse me for jumping the gun a bit.

    Regards

    Atomic
  • Atomic, no worries! I'm glad you fixed it :-)

    cheers
    - Taylor